Food for Thought: “Loyalty” is a Seven Letter Word

 (Part 2)

‘Part 1’ of this article postulated that there is a protocol of professional etiquette one should follow when a decision is made to leave a company. This protocol takes into full account perceptions of fairness or a belief of having been treated unfairly.

Maybe it’s best to leave quietly but express yourself at the exit interview, or do it in a letter to the object of concern. Putting it “on blast” is a bit questionable. There are exceptions like provable criminality, legally culpable racial discrimination, or sexual harassment.

Here’s the rule: If it will be in public discourse, speak to your reasons honestly. Don’t hire ‘Red Gloria’ and get pimped like a fool, though. Don’t.

I’ve interviewed prospective employees that lambasted their former bosses for any number of subjective misdeeds. Some having to do with business ethics; while others spoke to personal and intimate details of things one normally commits to memory and silence. Some people also go online and place a blot on the reputations of a company and individual. To me, this is wrong.

We forget that bosses and coworkers are people that probably wish us well. I understand keeping one’s business close to the vest, but jobs are more than just collecting paychecks: they are relationships of trust. It hurts when a friend walks out the door.

Certainly, how one leaves the job is an individual decision, and thus their actions are individual undertakings. On that, there can be no argument. But an employee leaving is often a kick to the solar plexus – it hurts. It hurts particularly if you felt that you mentored an individual. It hurts because you feel that they did not trust you enough to let you know of their decision. Of course, it’s the employee’s prerogative. The question remains as to whether a courtesy is owed.

I remember this young woman whom I mentored and thought a bond and trust existed. I did everything I could to prepare her for dealing with advertising at our level and beyond. In the most inconsiderate fashion, I found out she was leaving because a fax came in reminding her to bring her resume and related materials to an interview that morning.

She’d call and misled me, with: “I may be in later – if that’s okay.” It was her business to act in a manner she deemed appropriate, but that fax kicked me in the gut. And, it was the last time I saw her.

When I’ve had to fire someone, I found it depressing and reacted accordingly, cocooning myself until the feeling went away. I’m sensitive, sure. But, I also grew up having to fend for myself. Still, someone leaving a job that you shared in commonality leaves the degree of a scar.

But, we’re all grown-ups here.

Bernard Alexander McNealy, President

CDM Digital Advertising Agency LLC

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